Mar 28, 18:11 UTC
Resolved - As a general alert to FTP users who utilize a ShareFile account on the .EU domain or an account that utilizes the 'HIPAA Healthcare Cloud', our development team has made adjustments that will require you to now direct your FTP clients to the following URLs for connection -
1. European Union-based customers must direct their FTP client to: ftp-eu.sharefileftp.com
2. Customers needing HIPAA compliance must direct their FTP client to: ftp-hipaa.sharefileftp.com
These changes are now in effect. If you have any questions, please contact support and we're happy to assist.
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FTP Service Changes
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