Mar 6, 10:13 EST
Resolved - This incident has been resolved.
Mar 5, 20:43 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 20:36 EST
Identified - The issue has been identified and a fix is being implemented.
Mar 5, 14:02 EST
Update - This incident may be causing additional latency issues with other features within ShareFile. We're continuing to investigate.
Mar 5, 13:58 EST
Investigating - The ShareFile Billing service is currently experiencing some issues and some features may be impacted.