20:26 UTC
Resolved - The previous issue where users were unable to select 'Manage Users' has been resolved. If users continue to experience problems, they should restart their browser. Should issues continue, please contact support at support@sharefile.com, for further assistance.
20:08 UTC
Investigating - Some ShareFile users may be experiencing an error when attempting to navigate to 'Manage Users'. The error will state 'Unexpected Error - An unexpected error has occurred'.
Our engineering team is currently working to research and resolve this issue. We will provide updates as soon as possible.