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HIPAA customers may be experiencing an issue when attempting to preview documents.

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Jul 28, 15:13 EDT
Resolved - This incident has been resolved.

Jul 28, 14:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 28, 14:48 EDT
Investigating - File preview issues for HIPAA customers are still occurring; we are investigating further.

Jul 28, 14:38 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 28, 14:36 EDT
Identified - The issue has been identified and a fix is being implemented.

Jul 28, 13:39 EDT
Investigating - We are currently investigating this issue.


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