Jan 15, 11:10 EST
Resolved - At this time, we believe that the issues impacting performance for a small subset of end users in the US region have been fully resolved. If any further issues are seen, please contact Citrix Technical Support.
Jan 15, 11:01 EST
Monitoring - A fix has been implemented and currently the team is monitoring the systems to ensure full restoration of normal operations has been achieved.
Jan 15, 10:46 EST
Investigating - Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region.
We have identified the issue and are currently working on implementing and rolling out a fix.
Another update will be provided after the fix has been implemented, within the next 30 minutes.
