Jan 8, 14:31 EST
Resolved - Citrix Engineering teams have fully resolved the latency issues affecting a small subset of end-users.
We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.
Jan 8, 13:54 EST
Identified - Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region.
We have identified the issue and are currently working on implementing and rolling out a fix.
Another update will be provided after the fix has been implemented, within the next 30 minutes.
Jan 8, 13:00 EST
Investigating - Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region.
We are currently investigating the issue.
Another update will be provided within the next 60 minutes.