Feb 5, 22:30 UTC
Completed - This maintenance has been cancelled. We apologize for any inconvenience caused by the late notice.
Feb 2, 21:16 UTC
Scheduled - This Friday evening, ShareFile engineering will be conducting maintenance to the ShareFile system.
During this period, a small percentage of ShareFile users may experience a brief window where they are unable to access their accounts or upload new documents. We do not anticipate this window exceeding more than 5 minutes.
If you would like to know whether your account can anticipate any impact during this window, please contact support and we will be happy to inform you on whether your account will be impacted. Support can be reached by phone at 1-800-441-3453, or internationally at +1 919.745.6111.
Provided is the start time for this maintenance for other major time zones globally –
Los Angeles (US)
8:00pm PST , Friday, February 6
London (UK)
4:00am GMT, Saturday, February 7th
Dubai (UAE)
8:00am GST, Saturday, February 7th
Sydney (AU)
3:00PM AET, Saturday, February 7th