15:46 UTC
Resolved - September 10, 2013; 11:45am - ShareFile has since resolved the notification issue that was previously reported. Notifications should now be sending properly and newly created 'Request a File' links will now provide upload notifications properly.
14:10 UTC
Investigating - September 10, 2013; 10:07am ET - Currently the ShareFile system is running properly however our engineering team is currently investigating a problem with notifications.
In certain situations, an upload notification from a previously sent 'Request a File' link may lead to a message indicating that the file has been deleted. The file will still be located in the account, within the appropriate upload location. Other users may experience upload notifications not being received.
Our team is diligently working to resolve this issue and determine the cause. We apologize for any inconvenience caused.