Jan 17, 19:52 UTC
Resolved - ShareFile has confirmed this issue to be completely resolved.
Jan 16, 21:21 UTC
Monitoring - ShareFile engineering has identified the issue that was causing some users to receive errors that required the user to restart Outlook to resolve. We have released the fix to this problem and are currently in the process of monitoring the solution to ensure it is fully effective.
Jan 15, 21:58 UTC
Identified - Some users may be experiencing an error when attempting to send files using the Citrix ShareFile Outlook Plugin. This error is being caused by the need for the Plugin to authenticate with ShareFile after an update was pushed to our servers. If you are receiving an error, please restart your Outlook application and the error should resolve.